Inside Account Manager

Date: Sep 6, 2023

Location: Mexico City, MEX, MX, 01210

Company: Nexeo Plastics

Mexico City, México (MX-MEX) Mexico (MX) 


Nexeo Plastics is a leading global thermoplastic resins distributor, representing quality products from world-class suppliers, and serving a diverse customer base across North America, Latin America, Europe, Middle East, Africa, and Asia.  From material selection to supply chain and inventory solutions, we go beyond traditional logistics to provide value-added services across many industries, including automotive, healthcare, packaging, wire and cable, 3D printing and more.  Our people, our passion, our global reach, and our technology platform allow us to create unique ways to reduce complexity in your business, identify efficiencies, and unlock value for suppliers and customers.


Nexeo Plastics facilities are ISO 9001 certified. We diligently observe a commitment to quality in all of our practices and adhere to a defined quality policy.




Basic Purpose

The Inside Account Manager will manage a sales territory of existing customers that provides growth consistent with strategic goals. As the Inside Account Manager, the person will be responsible for establishing strong relationships via phone, identify and close additional business opportunities. Ideal candidate will be self-motivated, personable, and an ambitious individual who can quickly learn a complex business.  

Description of Primary Responsibilities

  • Manage a high volume of small accounts and occasionally support field sales.
  • Learn Nexeo segments and product offerings to position the company as a solution based on technical, industry, and market information.
  • Meet and exceed territorial sales goals on a monthly and quarterly basis through developing and expanding existing customer base.
  • Establish strong relationships with current customers through inbound calls, outbound calls, and written channels.
  • Drive sales through pre-calling, post call analysis, and follow-up communication to customers.
  • Introduce new material to customers and provides education on use of applications.
  • Calculate quotes and negotiate price, delivery, and terms of sale.
  • Collaborates with multiple internal departments to ensure exceptional customer experience.
  • Manage an assigned geographic territory with regard to ‘bottom line’ growth.


Minimum Requirements (Education, Experience & Skills)

  • Associate’s degree or relevant experience.
  • 1-2 years of demonstrated solution-based selling and quota achievement in a complex fast moving sales environment a plus.
  • Relationship selling/consultative sales experience a plus.
  • Able to establish strong working relationships and able to persuade/influence others.
  • Able to adapt to changing priorities, responsibilities, and business needs within a short timeframe.
  • Demonstrated success in customer service and/or sales.
  • Demonstrated solid communication skills, both oral and written.
  • General Distribution, plastics, and/or chemical knowledge a plus.
  • Experience with, manufacturing, distribution, and business to business (B2B) sales a plus


Objetivo básico

El Inside Account Manager administrará un territorio de ventas de clientes existentes que proporciona un crecimiento consistente con los objetivos estratégicos. Como Inside Account Manager, la persona será responsable de establecer relaciones sólidas por teléfono, identificar y cerrar oportunidades de negocio adicionales. El candidato ideal será automotivado, agradable y una persona ambiciosa que puede aprender rápidamente un negocio complejo.

Descripción de las responsabilidades principales

  • Administrar un gran volumen de cuentas pequeñas y, ocasionalmente, apoyar las ventas de campo.
  • Conocer los segmentos y ofertas de productos de Nexeo para posicionar a la empresa como una solución basada en información técnica, industrial y de mercado.
  • Cumplir y superar los objetivos de ventas territoriales mensual y trimestralmente a través del desarrollo y la expansión de la base de clientes existente.
  • Establecer relaciones sólidas con los clientes actuales a través de llamadas entrantes, llamadas salientes y canales escritos.
  • Impulsar las ventas a través de llamadas previas, análisis posteriores a la llamada y comunicación de seguimiento con los clientes.
  • Comercializar nuevos materiales a los clientes y proporcionar asesoría sobre el uso de las aplicaciones.
  • Generar cotizaciones, negociar precios, entregas y los términos de venta.
  • Colaborar con múltiples departamentos internos para garantizar una experiencia excepcional al cliente
  • Gestionar un territorio geográfico asignado con respecto al crecimiento definido.


Requisitos mínimos (Educación, Experiencia y Habilidades)

  • Licenciatura, Ingeniería o experiencia relevante.
  • 1-2 años de experiencia demostrables basados en soluciones y logros de objetivos, cuotas en entornos de ventas complejos y de rápido movimiento.
  • Relaciones en ventas.
  • Capaz de establecer relaciones de trabajo sólidas y capaz de persuadir / influir en los demás.
  • Capaz de adaptarse a las prioridades, responsabilidades y necesidades comerciales en un corto período de tiempo.
  • Éxito demostrado en servicio al cliente y/o ventas.
  • Demostrar habilidades sólidas de comunicación, orales y escritas.
  • Distribución en general, plásticos y/o conocimientos en químicos deseable.
  • Experiencia en, manufactura, distribución y ventas B2B deseable.

Nexeo Plastics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  Additionally, Nexeo Plastics participates in the E-Verify program to ensure employment eligibility of newly hired employees where required.